Quality customer care is not our goal; it is our commitment! We want you or your child to feel that they are getting the individualized attention they deserve. We make it a top
priority to value our patient's time and we make every effort to stay on schedule and will need cooperation from our patients to be able to do so. Being on time for your
appointment is crucial to the quality of care that we provide to our patients at
Due to the traffic in the area, we ask that all patients try to arrive at least 5 minutes prior to their scheduled appointment times.
If you are more than 10 minutes late for your appointment, we will ask you to reschedule. We will make every effort to see you that day, but it just may not be
possible. We understand that things happen which is why we extend as much courtesy to our patients and their families as possible.
*If you are consistently tardy to three or more appointments, you may be charged a missed/late appointment fee of $50.00*
Missed or rescheduled appointments due to tardiness:
Missed/late appointments often lead to extended treatment time. A missed/late appointment reschedule may require waiting as long as 6/8 weeks for a similar
appointment time. An appointment during school hours may be arranged sooner.
Inconveniencing your work schedule and interrupting your child's studies as infrequently as possible is very important to our office.
We appreciate your understanding,
and we thank you for your efforts to make this possible!
- Saks Orthodontics